HopplePrivacy Policy

Terms of Service

Last updated: 28 August 2026

Applies to: the Hopple mobile application and hopple.me

1. Agreement

These Terms are a contract between you and Hopple Technologies Private Limited (CIN U62099CH2026PTC047024) ("Hopple", "we", "us"). By creating an account or using the app you accept them. If you do not accept them, do not use Hopple.

Our Privacy Policy forms part of these Terms.

2. Who may use Hopple

You must be 18 or older. By using Hopple you confirm that you are.

We may suspend or close an account that breaches these Terms, that we reasonably believe belongs to someone under 18, or that is being used unlawfully.

3. What Hopple is — and what it is not

Hopple helps you find clothing from independent brands, and can arrange a hand-curated capsule wardrobe.

We are not a shop. We do not sell the products shown. Each is sold by the brand that lists it, on that brand's own website, under that brand's terms.

Accordingly:

  • Prices, availability, sizing and descriptions come from the brands and may be wrong or out of date. We show them in good faith and do not warrant them.
  • Your purchase is with the brand, not with us. Payment, delivery, returns, refunds, warranties and product safety are matters between you and that brand.
  • A capsule wardrobe is a recommendation, not a purchase, a reservation, or a promise that any item is in stock.

Styling suggestions are opinions. They are not professional advice of any kind.

4. Your account

Keep your credentials secure and tell us promptly at team@hopple.me if you believe your account has been compromised. You are responsible for what happens under your account.

5. AI, and a human curator

Hopple uses automated systems, including third-party AI, to interpret what you ask for and to choose what to show you. Output can be wrong, incomplete or unsuitable. Use judgement before buying anything.

A capsule wardrobe is assembled by a person. A Hopple curator reads the brief you submit — occasion, notes, dates, budget, comments — and can see your email address. Do not include anything in a brief you would not want a member of our team to read. Section 4.1 of the Privacy Policy says the same thing.

We aim to deliver a capsule within the time indicated in the app. That is a target, not a guarantee, and a request may be cancelled by us — for example if we cannot source anything suitable within your budget.

6. Content you create

You keep ownership of what you create in Hopple: chat messages, collection names, capsule briefs.

You grant us a non-exclusive, worldwide, royalty-free licence to store, reproduce and process that content solely to operate the service for you — including sending message text to our AI processor, and showing a capsule brief to the curator assigned to it. This licence ends when you delete the content or your account, save for backups on the cycle described in the Privacy Policy.

We claim no right to use your content for advertising or promotion.

7. Acceptable use

You must not:

  • Post anything unlawful, hateful, harassing, threatening, obscene, or sexualising a minor
  • Impersonate a person, a brand, or Hopple
  • Post contact details, links or advertising in a field meant for a name
  • Attempt to gain unauthorised access to Hopple, other accounts, or our infrastructure
  • Scrape, copy or resell the catalogue or any part of the service
  • Reverse engineer the app except where that right cannot lawfully be excluded
  • Use Hopple to build a competing product
  • Interfere with the service, including by automated or high-volume requests

Naming rules. Names you give to collections are checked automatically and may be refused. We may rename or remove a name that breaches this section.

Enforcement. We may remove content, suspend an account, or close it, depending on severity and history. Where we can, we will tell you why. You can appeal to team@hopple.me.

8. Reporting content

If Hopple shows you content from another user that breaches section 7, report it in the app. We review reports and take proportionate action. We may keep a record of a report after acting on it — see the Privacy Policy, section 8.

9. Our intellectual property

The Hopple app, name, logo, design and the compilation and organisation of the catalogue are ours or our licensors'. These Terms grant you a personal, non-transferable, revocable licence to use the app for its intended purpose. Nothing else is transferred.

Brand names, logos and product images belong to their respective owners and are shown to identify the products they relate to.

10. Third-party services

The app links to brand websites and depends on third-party providers. We are not responsible for their content, their terms, or their availability.

11. Availability

We provide Hopple "as is" and "as available". We do not promise it will be uninterrupted or error-free, and we may change, suspend or discontinue any part of it. Where we discontinue the service entirely, we will give reasonable notice so you can retrieve your content.

12. Disclaimers and liability

To the fullest extent permitted by law:

  • We exclude all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.
  • We are not liable for indirect, incidental, special, consequential or punitive loss, nor for lost profits, revenue, data or goodwill.
  • We are not liable for any dispute between you and a brand, including anything about a product you buy from one.
  • Our total liability arising out of or relating to Hopple is limited to the greater of the amount you have paid us in the twelve months before the claim, or `[₹ AMOUNT — e.g. 5,000]`.

Nothing in these Terms excludes liability that cannot lawfully be excluded — including for death or personal injury caused by negligence, for fraud, or for any right you have as a consumer under the Consumer Protection Act, 2019 or other applicable mandatory law. If you are a consumer, these Terms do not affect your statutory rights.

13. Indemnity

You will indemnify us against claims arising from your breach of these Terms or your unlawful use of Hopple. This does not apply to the extent a claim arises from our own act or omission.

14. Ending this agreement

You may stop using Hopple and delete your account at any time: Settings → Delete Account.

We may suspend or close your account for breach of these Terms, or on reasonable notice if we discontinue the service.

Sections 6 (as to licences already granted), 9, 12, 13 and 15 survive termination.

15. Law and disputes

These Terms are governed by the laws of India. The courts of Chandigarh, India have exclusive jurisdiction, except that a consumer may bring proceedings in the courts of their place of residence where mandatory law so provides.

Before starting proceedings, please write to team@hopple.me so we can try to resolve the matter.

16. Apple

The following applies where you obtained the app from the Apple App Store:

  • These Terms are between you and Hopple, not Apple. Apple is not responsible for the app or its content.
  • Apple has no obligation to provide maintenance or support.
  • If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any. To the extent permitted by law, Apple has no other warranty obligation.
  • Apple is not responsible for product liability claims, consumer protection claims, or claims that the app infringes intellectual property.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
  • You confirm you are not located in a country subject to a US Government embargo or designated as terrorist-supporting, and are not on any US Government restricted-parties list.

17. General

These Terms are the entire agreement between us about Hopple. If a provision is unenforceable, the rest continues in force. Our not enforcing a provision is not a waiver of it. You may not assign these Terms; we may assign them to a successor of the business.

18. Changes

We may change these Terms. Where a change is material, we will notify you in the app before it takes effect. Continuing to use Hopple afterwards means you accept the change. If you do not, stop using Hopple and delete your account.

19. Contact

  • Hopple Technologies Private Limited — CIN U62099CH2026PTC047024
  • #442, Sector 20-A, Chandigarh 160020, India
  • team@hopple.me
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